It’s January and you are probably making plans for the year and figuring out how you can be successful and grow your software business. This will also involve plans for your ecosystem of channel partners that help you sell your software products and deliver services and support. As you start into the year, it might be a good time to take a closer look at your channel organization and the way you and your partners together are serving your customers. Delivering a positive end user experience and enabling partners to deliver support and services in connection with the licenses they are selling are important success factors for a channel organization. Here are five tips that will get you there!