By Greg LaVigne
In my previous post we discussed the concept and value of leveraging third party user analysis tools and application rationalization tools. These tools are invaluable for identifying which users are viable candidates for Desktop Virtualization based on their actual day-to-day PC utilization metrics as well as which applications are actively being used (vs. just installed!!). Often times these tools are explored after the virtualization infrastructure has been provisioned for further insight into the legacy physical PC environment to better understand the reasons for the lower than expected adoption rates.
My recommendation is to perform this analysis up front and early on and leverage those findings as a part of the business case development. In doing so, organizations will understand who their target users are, the amount of infrastructure to build out, the number of applications that will need to be remediated and packaged, the application preparation effort and finally, what’s required to migrate users when the time comes. All of these factors are key components of a Desktop Transformation business case to accurately level set expectations with leadership. And as an added bonus, you’ll be well on your way to building out your rollout schedule when the time comes.
Lesson #1: Business Case Analysis (Part 2)
As you all have heard, Desktop Virtualization is not a cheap undertaking. Infrastructure expense around servers and storage along with licensing around the VDI solution and Windows is significant. When you add in the resource time, both the IT staff and possible third party assistance, to build out this infrastructure, the costs become even more elevated.
It’s imperative to understand the goals your organization is looking to achieve on this journey. Very few organizations have reported that they have saved significant OpEx budget dollars post implementation. Therefore, Desktop Transformation should be looked at from an investment perspective as opposed to cost savings, as you are investing in your end users future.
Organizations that understand Desktop Transformation will result in many “soft” benefits will be in a better place miles into their journey as opposed to those who are simply looking to reduce desktop related expense. Can anyone realistically quantify how many hard dollars are saved by empowering end users to do their work anywhere, from any device, at any time? That’s the Desktop Transformation vision.
Understand that there is inherent value in pulling data off of managed laptops that may get lost or stolen by moving that data into the confines of the secure data center. Understand that improving speed to market of applications through application virtualization delivery aids in productivity to end users and ultimately your business. Understand that end users like being able to use their own personal tablets of choice in the workplace.
Desktop Transformation does add cost and complexity for IT, but when the partnership and proper perspective is built up front with the business, the vision and success can be achieved.
Next time, I’ll wrap up the business case aspects to consider. Meanwhile, I encourage you to share your stories around your early buy in conversations around desktop and related virtualization technologies.