Over the last few months, I've been asked what to me is an "obvious" question:
"Should I (as a Publisher) be showing maintenance status information in my entitlement management system for my customers?"
A relevant analogy comes to mind:
In the US, you have to pay taxes on your car ("register it") and you have to maintain insurance.
When someone wants to validate your compliance, they want to see both: your registration and your insurance -- which is why "Registration Cars" include both tax and insurance status information.
With software - the "registration" is the software license – but most of the time that's not a complete picture.
Most Publishers today also sell "maintenance" or "support and maintenance" or "software upgrade insurance" which gives the owner of that software license the ability to get service (support) and access to new software versions/updates for a period of time. Maintenance is part of software compliance -- because it tells the end customer/channel partner when a new version is available and whether this particular licensee has rights to it.
Software compliance position includes "what you are licensed for right now" and "what do you have rights to in the future" -- so please Publishers -- help your end customers by providing maintenance status every time they look at a license. It helps them – and ultimately – it helps you.
Flexera Software's back-office software licensing and enititlement managementand system -- FlexNet Operations (available both on-premises and on-demand) can help Publishers and Enterprises be aware of their software compliance status.