By John Emmitt
Below is a TechValidate customer case study for Flexera Software's FlexNet Manager Suite for Enterprises Software Asset Management (SAM) and Software License Optimization solution.
By John Emmitt
Below is a TechValidate customer case study for Flexera Software's FlexNet Manager Suite for Enterprises Software Asset Management (SAM) and Software License Optimization solution.
By Steve Beards
With the continued need to contain IT costs, here are a few of the ways you can leverage Software Asset Management (SAM) and License Optimization processes and tools to “be frugal:”
Normalise software asset management and integrate it in your day-to-day business routine. A regular SAM health check will keep your software costs low! To ensure software costs are controlled, license management must be included within signed off procedures.
Mars Inc. endured an Oracle software audit and delivered a staggering 233,089-page response as part of their audit defence. This is only one of many cases where a company has had to endure the sting of an audit. More than often, businesses have not been keeping an eye on their software license compliance position until they are faced with a vendor audit. By the time this comes around, they are often out of compliance with a number of their license agreements and it is these infractions that can lead to unbudgeted audit true-up fees.
A “Continuous License Compliance” strategy involves putting into place the necessary people, processes and automated SAM tools capable of tracking software inventory, application usage data and contract terms – performing a license reconciliation to determine your license compliance position (aka your “effective license position”), and guaranteeing that you are in fact, in compliance with your software license agreements!
Figure 1: Management Dashboard Showing Publisher Compliance Status
3. Centralise software procurement and asset management
There are many business processes and so much data associated with software license management that it is imperative that contract negotiation (and monitoring) is carried out in the most centralised fashion. The single characteristic that differentiates the best-in-class enterprises in this space is that they have consolidated and centralised their enterprise-wide software procurement and software asset management activities to control costs, negotiate better global license agreements and leverage their license entitlements throughout the organization.
4. Track usage to reclaim licenses for unused software
Businesses can save significant sums of money by reclaiming licenses for unused software. This is particularly effective for desktop applications. Your SAM tools can track application usage, and working in conjunction with an enterprise app store, you can automate the process of reclaiming licenses. The app store also makes it easy for the business users to get the software they need, when they need it, making it more likely that they will be willing to have unused applications uninstalled from their machines. (See this case study: Department of Foreign Affairs, Trade & Development Canada or read this whitepaper: Increase ROI by Integrating an Enterprise App Store with Your Software License Optimization Solution)
Figure 2: App Portal Enterprise App Store Screenshot Showing an Unused Software Alert
5. Use tools and track progress
While license management is considered a challenge by many, advanced software asset management and license optimisation tools are available for businesses who wish to effectively manage the many complexities (licensing, IT environment, organisational complexities, etc.) involved. These tools make it possible for organisations to manage these complexities, automate key software asset management processes, and identify under-utilised software.
Figure 3: Management Dashboard Showing Licenses Under-consumed-- An Area of Potential Cost Savings
To learn about controlling costs for SAP software products, read our whitepaper: Curing the SAP Overpayment Syndrome.
Or, you may be interested in this whitepaper: The Foundation of a Successful ITAM Program - In 5 Not So Easy Steps.
By Peter Rowe
This is part 2 of the blog we posted last week. (See Software Asset Management and Governance – The Road to Hell? (Part 1))
The Scope of SAM Governance
Any updated or newly implemented Software Asset Management (SAM) governance program should take account of a wide range of processes. It is potentially the wide scope of these processes that can seem overwhelming to those responsible for implementing IT / software asset management in any organisation. There is also dependency on numerous data sources with varying degrees of trustworthiness as to their accuracy and relevance. SAM processes and procedures are key to maintaining compliance and maximising the return on the organization’s software investment. They must include at least the following:
Software Discovery, Inventory, Identification and Normalization – What applications does the organisation have installed and where are they installed? How did these applications come to be installed in the organisation, and who is responsible for them in terms of infrastructure, maintenance, licence compliance and financial management?
Application Rationalisation and Consolidation –What applications does the organisation actually use, or need to use? What versions and editions of the same software product are installed? Are there redundancies in application functionality? Application rationalization and consolidation allows organizations to periodically reduce their software footprint by standardizing on specific versions and editions of software and removing redundancies. How does the organisation create and manage what is commonly referred to as a “White List” of approved applications and a “Black List” of prohibited applications?
Software Packaging and Installation – How does the organisation package, maintain, upgrade modify and distribute the applications on the approved “White List”? How do users request new applications for consideration for entry in the “White List”? How does the organisation ensure new applications are fit-for-purpose and suited for the organisations environment?
Software Installation Requests – How do users request new software? How do users request updates to existing software? How do users request software that is not on the approved “White List” but which they can justify for business use? How do users request removal of software they no longer need?
“Harvesting,” Licence Re-Allocation, and Re-Use – What is the definition of “Usage”? How do users justify infrequently using high-cost applications? Do users get the option of “justification” or is software just removed automatically if it has not been used for a certain period of time? Can high-cost applications be leased to users for a set period to engender the view that access to applications does not need to be a perpetual concept?
Mobile Applications – Access to applications via mobile devices must be managed in the same way as access to applications on traditional platforms—desktops, laptops, etc. How does the organisation maintain the approved list of applications? How do users access the approved list of applications? How are licences and usage managed? Are the application owners even aware of some of the more complex product use rights and licensing terms for mobile applications and how is this information communicated to the organization by IT and Procurement?
Cloud Infrastructure Services and SaaS Applications – Who is responsible for purchasing cloud services? Is it centralized? How does the organization keep track of costs and utilization across multiple cloud services accounts? Are cloud infrastructure “instances” (virtual machines) being used effectively? Does the organization have the right subscription level for Software as a Service (SaaS) applications to best meet business needs while controlling costs?
Security – How can your organization reduce unlicenced and unauthorized software in the IT environment? (There is a strong correlation between occurrences of malware and unlicensed software). How do you identify occurrences of software in your environment with known software vulnerabilities? What is the process to remediate those vulnerabilities?
Combating Operational Disruption and Rising Costs
As a result of implementing or updating some or all of the SAM governance processes detailed in the section above, it is inevitable that there will be some degree of operational disruption, and a subsequent increase in costs – at least in the short term.
Good approaches to SAM governance must be holistic so that the processes encompass all of the teams across the organisation, and encompass all of the applications within the organisation however they are delivered to the end-user.
SAM governance should also be implemented in a strategic manner, rather than at the tactical level. The aim should be to implement processes that, for example, maintain continuous licence compliance, rather than just providing a way to respond to a specific software audit event.
As a result, SAM governance is generally implemented best through a staged approach where there is a clearly defined structure initially baselining both software inventory (what has been installed) and software entitlements (what has been acquired). Next there needs to be clearly defined (and documented) roles and responsibilities that are potentially mapped into any “automation” or tool capability to support the governance program. These tools can then be used as supporting evidence for documentation such as business as usual (BAU) Guides as well as underpinning regular reviews of the impact of SAM governance.
Consequently SAM governance must form an integral part of other IT processes such as Change Management as no infrastructure changes should be made without an assessment of the potential licensing impact. However, it is important to remember that SAM governance should be as agile as the rest of the organisation, and should be able to rapidly adapt to changes, as required. As highlighted in Part 1, to not make the process as efficient as possible invites users to circumvent it at every available opportunity as it will be considered ineffective and unwieldy, with no clear benefits.
Importantly, for any process that is seen to potentially introduce cost and complexity into the organisation, the business benefits must be measurable and the business value must be publicized, to combat any such negative perceptions. Similarly, those responsible for the governance must be made accountable to ensure that the processes are effective and deliver the required benefits to the organisation.
To learn more about how Flexera Software enterprise solutions help organizations implement strong software governance processes, please visit our website. Our enterprise solutions include:
You may also be interested in reading our white paper: Best Practices for Governance and Compliance Using an Enterprise App Store
By Peter Rowe
Michael Gerrard, Research Vice President at Gartner has written that “IT governance addresses two major topics: demand governance (“doing the right things”) and supply-side governance (“doing things right”),” and that the “most common challenge for CIOs [is] demand governance and its associated business investment decision-making processes.”
In my experience working with Software Asset Management (SAM) solutions, one of the major selling points is always “Better Governance”. Merriam-Webster defines governance as, “The way that a city, company, etc., is controlled by the people who run it”, whilst in terms of IT, “governance is the set of processes that ensure the effective and efficient use of IT in enabling an organization to achieve its business goals.” Most organisations are aware that they lack the required level of governance to control and manage their assets to a degree that provides the best level of cost savings possible.
Improved governance is only one benefit of an effective SAM and license optimisation program, but importantly, it is the single, overarching requirement that leads to the resulting improvements in the cost of software licencing. These improvements also include the measurement of application usage, reduction in risk related to software vendor audits, improved reporting, optimised procurement and subsequent enhanced vendor management.
However, governance regardless of its intention always implies inherent “overhead” in terms of additional regulatory, security or operational processes to implement and support it. It creates operational disruption and potentially additional costs. As John Milton stated in Paradise Lost in 1667 “Easy is the descent into Hell, for it is paved with good intentions” - It is all too easy for an organisation to “overly-govern” in an attempt to quickly show benefits from the usually significant investment in asset management activities.
Getting to the point of effectively managing software and hardware assets where, in particular, licence compliance is no longer an issue, is a significant undertaking for any organisation requiring the input and coordination of a large number of people, differing IT systems and diverse business units.
But, and in many cases it’s a huge *BUT*, all of this effort can be wasted as “compliance” is only a point in time. This is where ongoing governance is required to ensure “continued” and “continual licence compliance” with at least an annual review of the processes and their effectiveness against the original SAM governance plan.
Implementing Governance – A Potential Overhead
In most cases, governance takes the form of new or updated policies, procedures and guidelines for the organisation. These policies, procedures and guidelines can impact all of the following areas, depending on the scope of the IT asset management project:
This blog is not a discussion of what a governance process should look like, but when implementing “governance” the following issues must be accounted for and integrated into any process:
The End User
Part of this process is also uncovering the current or potential overhead in the implementation of any governance process. Organisations need to understand how the individuals and teams receive their inputs and work instructions and then how those teams manage those requests. Incomplete or inaccurate requests are one of the single largest causes of delays and inefficiencies in any process. More importantly, the process by which a request is made must also be simple and straightforward . This not only limits the opportunity for error but also makes it easy to embed the process into end users’ current ways of operating.
To not consider the end user, and to not make the process as easy as possible for them to follow invites them to circumvent at every available opportunity a governance process which they consider ineffective and unwieldy, and which they do not see any benefit to following.
Further refinement of any governance process will also take account of how individuals and teams process instructions, how they ultimately take action and also how they review the outcomes of any action? Most importantly, to convince end users of the benefits of any updated or newly implemented process, the organisation must measure and report on the success and benefits of the new process to the organisation.
Stay tuned for Part 2, which will cover:
Readers may also be interested in reading our white paper: Best Practices for Governance and Compliance Using an Enterprise App Store.
By Eric J. Feldman | @EricJFeldman
When I was in business school, one constant assignment was the analysis of a company or industry business problem. Many of these were based on published case studies by Harvard Business Review, which documented real world challenges. Our job was to present a solution, based on either operations, marketing, finance, or other business disciplines.
In one particular class, the professor had a different type of case study - a real “client.” The assignment was particularly interesting – and difficult. The professor introduced us to a non-profit that needed help, and could not afford professional management or consulting services to help them get out of their jam. The problem? Their technology costs were spiraling out-of-control, and they had no idea where the money was going. They had no resources or tools to analyze their spend, and their increasing monthly technology expenditures were taking money away from their core mission of helping needy families.
Does this sound familiar? There are many areas of IT that individually are inexpensive, but in aggregate can be very expensive. The classic example is storage. Hard drives are cheap, but without the proper tools, you will quickly have volumes of storage that are underutilized, and without knowledge of spending based on usage, you will not have insight into what storage is actually costing you.
Computing power is no different, and a lot of it has been shifting to the cloud, compounding the challenge. The cloud services industry is growing more than five times faster than other IT categories as organizations shift away from internal datacenters to greater use of public cloud infrastructures. Some analysts are predicting that cloud IT spending will match and possibly eclipse traditional IT spending in just a few short years.
And you do not need an MBA to understand why. Cloud infrastructure services provide terrific benefits to an organization. They are easy to purchase. They give you immediate access to computing power, storage, and database services without the need or overhead of setting up or adding to a datacenter. And, they can mean a faster time to value when delivering IT services.
But without the proper tools to provide insight into usage and costs, you can quickly lose control of your total infrastructure spend. The ease of purchase and lower initial cost can easily result in:
Today, Flexera Software has taken a big step to help organizations overcome these challenges with the release of FlexNet Manager® for Cloud Infrastructure. The first solution from a Software Asset Management (SAM) vendor addressing the management of cloud Infrastructure-as-a-Service (IaaS), FlexNet Manager for Cloud Infrastructure gives organizations centralized visibility into their cloud services use and allows them to optimize utilization and control costs.
With FlexNet Manager for Cloud Infrastructure, you can see a 360 degree view of cloud usage and spend, perform detailed analysis of cloud infrastructure usage and costs, share data with key stakeholders, and automatically collect and aggregate usage and cost data from multiple Amazon Web Services accounts.
Learn how FlexNet Manager for Cloud Infrastructure, provides comprehensive, accurate and actionable insight into cloud infrastructure usage by reading our press release, visiting our web site, or downloading the product datasheet.
And for cloud contract negotiation tips and “secrets” be sure to view our on-demand webinar Getting Your Arms around the Cloud, with guest speaker R “Ray” Wang of Constellation Research.
By John Emmitt
Gartner recently published a report called: Software Asset Management Is Now a C-Level Imperative in which they say: “SAM has evolved into a discipline that supports strategic business development, requiring IT leaders to engage C-level commitment to SAM investment.” The report also says that the increasing complexity of software environments, including the move to the cloud, requires IT leaders “to broaden the scope of software asset management (SAM) and implement it as a governance function to enable IT to manage the full software lifecycle effectively.”
There are five key insights in this report:
Figure 1: Software Governance is a Shared Responsibility
Why SAM is Strategic
Gartner survey data on the top three reasons for organizations’ investment in SAM show that the number one reason is “to improve IT processes and deliver better services to clients.” Improving software license compliance and being audit ready came in third. So, while license compliance is still a key driver, “business outcomes are now the focus of SAM business cases and delivery, making SAM a strategic, rather than a tactical, activity.”
Key Trends Driving the Need for Mature Software Asset Management
All of these trends are driving the need for better SAM processes and tools:
The lack of mature processes that support a move to the cloud will result in increased risks, including security and license compliance risks. With the move to the cloud comes a shift from perpetual to subscription based payment models. Gartner expects subscriptions to overtake traditional perpetual licensing and maintenance by 2019.
As has been noted in previous articles on the topic of cloud computing, the move to the Software as a Service (SaaS) cloud-based delivery model probably lessens organizations’ license compliance risk, but at the same time, it increases the need for better spend management.
Broadening the Scope of SAM
With the move to the cloud, organizations must expand the definition of Software Asset Management to include management and optimization of cloud services. A key area of focus here, is management of cloud infrastructure as a service (IaaS), such as Amazon Web Services (AWS). Although the per unit cost of cloud infrastructure can be lower than implementing it yourself in your own datacenter, costs can spiral out of control if they are not managed properly.
Flexera Software has recently launched a new product-- FlexNet Manager for Cloud Infrastructure, that helps organizations manage cloud infrastructure services, adding to the software asset management and license optimization capabilities provided by FlexNet Manager Suite for Enterprises.
Read the full Gartner Report here.
By Eric J. Feldman | @EricJFeldman
I bought a new portable hard drive the other day. It was a Seagate Backup Plus "bundle" including a case and 200GB of cloud storage. The included software automatically makes backups to the drive or to the cloud. You know that a technology has reached mass adoption when it is included in a simple consumer product.
The cloud is everywhere, and its use is only growing. IDC estimates that the cloud infrastructure market is about $33 billion, and will grow at 15% per year over the next several years. (2015 "Worldwide Quarterly Cloud IT Infrastructure Tracker®." International Data Corporation)
Constellation Research gives us some insight into how cloud services are being integrated into corporate environments. Their data that shows a rapid rise in cloud adoption and a corresponding decline in on-premises software use (see graphic below).
Source Constellation Research, Inc.
It is easy to understand these trends. Purchasing cloud services is easy. With infrastructure services such as those provided by Amazon Web Services, business units can get almost immediate access to computing, storage, and database services without the need or overhead of setting up or adding to their own datacenter. And often, these services can be obtained at a lower cost than a company can achieve by building it themselves.
But with all the benefits of cloud, also come some challenges. To quote R “Ray” Wang, Principal Analyst & Chairman, Constellation Research, "you need to manage the cloud. You just cannot turn this puppy on and poof, you have cloud!"
Just because you have adopted cloud services does not remove the need to manage your software, your contracts, or your infrastructure. The cloud adds another layer of complexity to managing your IT environment.
On April 7 and April 12, Ray and I are presenting a webinar titled "Getting Your Arms Around The Cloud" where we will discuss tips and “secrets” of managing the cloud in your enterprise including negotiating cloud contracts, maintaining software license compliance, and managing multiple cloud accounts and instances.
Be sure to register today, and join us in what will be an information packed and lively discussion to help you get your arms around the cloud!
By Timothy Davis
I had the pleasure of speaking with Martin Thompson, the founder of The ITAM Review, on a recent webinar to learn why IT Service Management (ITSM) and IT Asset Management (ITAM) integration is so important. Martin is an independent IT Asset Management specialist, providing consulting to companies in need of independent guidance on strategy and tool selection.
The corporate IT environment is in a constant state of flux, especially software, which is constantly changing, driven by new projects, daily employee requests, and purchasing, just to name a few. As IT professionals we need to work together to always be aware of the risks, costs, and delivery time of the software we deliver to run the business. This requires collaboration between those delivering the service and those that are measuring the financial impact of that service.
The win-win is when the ITSM team is able to improve service delivery to meet employees expectations and ITAM team are able to generate substantial cost savings.
Watch the webinar on demand to learn more from Martin Thompson as he talks about
By Monica Schell
Ok, let’s say that Flexera Software’s FlexNet Manager Suite Software Asset Management (SAM) and License Optimization solution has been implemented in your environment. The training has been completed and your initial license position calculated for a number of strategic software vendors. Your organization understands its current license allocation and software utilization across the enterprise for these specific software vendors. Now what?
Data in an organization is an ever evolving entity that grows and changes constantly. Purchases are made, software is installed and upgraded to newer versions, hardware is retired and new hardware is deployed. In other words, business, much like life, happens. The question now becomes what your organization needs to do to ensure that its financial investment made to implement a Software Asset Management solution pays off.
FlexNet Manager Suite not only allows an organization to understand its current software license compliance position; but also contains reporting capabilities that enable an organization to address other data gaps. These include having line of sight of the following:
Let’s consider each of these items in more detail.
License and Maintenance Renewals
Software maintenance contracts and term licenses are required to be evaluated and renewed by a certain term (expiration date). Many organizations that have a lower SAM process maturity level find that they often pay re-instatement fees because maintenance or term licenses have lapsed. FlexNet Manager Suite has a Contract Management function that allows organizations to set alerts and report on those software contracts that are due to expire within a certain time period prior to the actual expiration date (see figure 1 below). Utilizing standard business processes, the SAM tool will assist the procurement department to renew software maintenance and license contracts prior to contract expiration. This will avoid hefty re-instatement fees and financial penalties as well as potential software downtime delays caused by license expiration. The organization will also have a better visibility for financial planning around its software portfolio. They will be able to look ahead and determine maintenance and license renewal costs on monthly, quarterly, and yearly timeframes, as needed.
Figure 1: Management Dashboard showing contracts coming up for expiration and renewal
Re-harvesting and Reuse
One of the biggest and most talked about benefits of software asset management is the ability to re-harvest and reuse software licenses for unused applications. This, of course, means that your organization will not have to expend capital on any unnecessary, new software license purchases when software licenses can be reclaimed and reallocated (per the vendor software license agreement). SAM tools, such as FlexNet Manager Suite, provide that view into what software is actually being used in the environment.
Automated workflows can assist the procurement team with identifying which software requests require an actual purchase order to be initiated and which can be deferred by using existing licenses for unused or under-used applications in the environment. An enterprise app store, such as App Portal, which is integrated with your software asset management and license optimization solution, helps automate this process. See this customer success story on the Department of Foreign Affairs, Trade & Development Canada, where they were able to automate license reclamation. It has been the biggest and quickest win for the department, with over 4,000 software titles reclaimed, at a value of $1.24 million in license costs in less than a year.
Many times organizations find that there is a gap between what has been previously negotiated with vendors and how the software is actually utilized in the environment. Utilizing data available in your SAM solution allows your organization to negotiate the software contract renewals that better fit the needs of the organization and at potentially lower cost.
For example, having detailed insight into SAP Named User license usage across your organization can often empower you to renegotiate a contract that either reduces costs outright, or provides leverage to purchase new technology without a large additional outlay. You can reduce costs for SAP by buying fewer of the most expensive license types (e.g. Developer and Professional User) and more of the lower costs license types (e.g. Employee User), based on an analysis of actual usage data for each of your SAP users, which typically reveals that you have too many of the expensive licenses.
Software Audit Avoidance
Now that FlexNet Manager Suite has been implemented, your organization does have line of sight into its license compliance position (see figure 2 below). Regular reporting and internal auditing processes can be implemented to ensure that the organization maintains compliance with the vendor software license agreement. Performing regular internal audits allows the organization to avoid software vendor audits, which can take a lot of IT staff time when the right processes and tools are not in place, and can result in costly financial penalties and damage to the company’s brand.
Figure 2: Publisher Summary screen showing where the organization is out of compliance
Software Asset Management Policies and Processes
All of these capabilities, along with others not mentioned, require implementation of software asset management policies and procedures that must be adhered to across the organization. For instance, implementing changes to existing procurement processes may be necessary to maximize the benefits of cost avoidance associated with license reharvesting and contract renewals, and avoid over buying licenses. Assessment of current processes will provide insight into where additional checks and reporting can be utilized to improve these processes and fully leverage the data and insights provided by the SAM tool. A roadmap can be created to manage the integration of software license management practices across the business.
Of course, standard SAM practices and approach may not be fully realized by the organization. Flexera Software and our partners have extensive knowledge of best practices and industry standards and can consult with the customer to maximize ROI. The end-to-end software lifecycle must be taken into consideration when considering a roadmap to maximize the benefit of your SAM tool implementation.
An assessment of your software lifecycle processes, from request management through end of life, will show the maturity level of the organization. A customized roadmap can take the organization from level 0 to level 4 maturity (level 0 being no software license management processes and level 4 being optimized) with maximum cost savings and audit avoidance. Following the roadmap and improving the organization’s SAM maturity will maximize the value of your SAM investment.
To learn more, please view our on-demand webinar: How do You Pick the Best SAM Tool for the Job? Watch this webinar to hear Martin Thompson discuss how the ITAM Review’s SAM Tool Buyers Guide can help you assess different tools using six areas of functionality.
By Stewart Pierce
In today’s heterogeneous IT environments, many enterprises are using third party datacenter service providers to meet business needs. Sometimes entire platforms are hosted by a third party. What we are talking about here is infrastructure and virtual machine provisioning. This is different from “cloud” services like Amazon Web Services and Microsoft Azure. The difference is in the way that software licenses are handled. Responsibility for software licensing is typically retained by the customer for operating systems, database software and/or applications running in the third party datacenter. It seems a simple step to calculate the impact of more virtual servers on your license position. In practice, this is often not the case.
What are the challenges for software licensing?
Many software products are not licensed on just the virtual server “device.” Typically, there is a link to the hardware characteristics and software configuration of the physical infrastructure on which the virtual server runs—for example, licenses are often based on processors and cores. Licensing rules can be complex due to the very flexibility that visualization provides, especially when virtual servers are moved from one physical server to another. What is more, different software publishers can have different rules for the same setup.
It becomes more complex when datacenter provisioning is outsourced. The customer has little influence over, or visibility of, factors that impact their software licence costs. A service provider will be focused on providing secure, reliable and scalable solutions as cheaply as possible. This leaves little room for consideration of license costs, especially when the responsibility is retained by the customer.
Is it just limited to the software that forms part of the service?
No. The base level physical infrastructure can often impact the licensing costs of other software, such as applications. In other words, the actions of third parties can have a large impact on software spend. What is more, the reason for the outsourcing may even drive decisions that have a negative impact elsewhere.
How can it impact my organisation?
Here are some examples which can hit the bottom line:
In many cases the pain of the licensee may not be related to the cost itself, but the lack of preparedness for dealing with these complex environments and licensing rules that make budgeting difficult.
How to have a positive influence
Opening of communication channels between customer and service provider is essential. This requires awareness and support from senior stakeholders. So, to make things happen, organisations need to raise the profile of external decisions that have a direct internal impact on licensing and associated software costs. Here are some suggested actions:
Where can I learn more?
Many organisations have learned the hard way when they have been hit with unexpected software licensing costs. For some, that pain is seen as a one-off; from experience, it rarely is. For a free initial consultation, please contact Flexera Software and ask to speak with a Software Asset Management (SAM) practice manager or software licensing consultant. You can also visit our website.
Software License Optimization is a resource for IT Asset Managers and IT Procurement to help them better optimize software use, reduce software costs, and ensure license compliance with vendor license agreements.